Case studies: Challenges solved. Results delivered.

Turning heads is nice — and can even help achieve your goals — but we’ll never give you work that isn’t backed by powerful strategy.

It’s about boosting bottom lines, gaining new efficiencies and surpassing goals. See how we solve complex business problems with design and technology. All so you can move on to the next big challenge.

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Wide angle view of a Macy's distribution center.

User Experience (UX) enhances productivity for Macy’s distribution centers

Macy's, Inc.
Retail
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Close up of a man's hands taking a survey on a tablet.

Customer experience management system drives continuous improvement in shopper satisfaction

Macy's, Inc.
Retail
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Three smiling associates having a discussion.

Learning & development programs increase employee engagement

Macy's, Inc.
Retail
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Macy's employee standing in the shoe department with a customer scanning a shoe for more information

Boosting sales with streamlined contest management

Macy's, Inc.
Retail
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Collage of custom photography including locations, products and JOANN team members from different disciplines.

Strategic recruiting helps JOANN meet hiring needs

JOANN
Retail
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Close up of hands, one holding a smartphone and the other pointing at the screen that is showing job search results on the Macy's Jobs website.

Custom careers & mobile recruiting at Macy’s

Macy's, Inc.
Retail
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Branded collage of Kao beauty shots

Balancing global influence & regional needs to define an effective employer brand

Kao
Retail
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A well-dressed, Black, male Bloomingdale's sales associate concentrating on organizing a rack of clothing on the sales floor.

Innovative website effectively expresses employer brand

Bloomingdale's
Retail
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Diverse business professionals laughing during a meeting.

Weaving unique attributes into a well-defined brand for an effective and accurate website

Kao
Retail
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Solar panels on the roof of one of Macy's stores

Effective & engaging sustainability communications

Macy's, Inc.
Retail
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A JOANN team member wearing a bright green apron standing with a customer in the fabric aisle of a store, smiling.

Strengthening engagement with an authentic employer brand

JOANN
Retail
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Macy's Big Meeting, an internal meeting held annually for leadership to share vision, strategy, accomplishments, is held in a large auditorium with every seat filled.

Building employee engagement through custom app

Macy's, Inc.
Retail
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