Case studies: Challenges solved. Results delivered.

Turning heads is nice — and can even help achieve your goals — but we’ll never give you work that isn’t backed by powerful strategy.

It’s about boosting bottom lines, gaining new efficiencies and surpassing goals. See how we solve complex business problems with design and technology. All so you can move on to the next big challenge.

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Close up of a man's hands taking a survey on a tablet.

Customer experience management system drives continuous improvement in shopper satisfaction

Macy's, Inc.
Retail
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Macy's Herald Square storefront in New York

Strategic corporate communications build value and engagement

Macy's, Inc.
Retail
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JOANN team member helping a customer at the cut bar, cutting fabric from a bolt, in the flagship Polaris store. She is wearing a bright green apron, smiling while focusing on her task.

Effective employee onboarding supports new hires and business goals

JOANN
Retail
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Collage of Macy's photos including employees, events, locations and textures

Careers website wins next-generation talent

Macy's, Inc.
Retail
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Close up of graphic used for the campaign to communicate unifying all stores under the single Macy’s brand.

Communications support corporate restructuring

Macy's, Inc.
Retail
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Close up of hands, one holding a smartphone and the other pointing at the screen that is showing job search results on the Macy's Jobs website.

Custom careers & mobile recruiting at Macy’s

Macy's, Inc.
Retail
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Macy's Big Meeting, an internal meeting held annually for leadership to share vision, strategy, accomplishments, is held in a large auditorium with every seat filled.

Building employee engagement through custom app

Macy's, Inc.
Retail
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Solar panels on the roof of one of Macy's stores

Effective & engaging sustainability communications

Macy's, Inc.
Retail
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Collage of Macy's giving campaign logo with photos of volunteering associates

Effective employee giving management increases engagement

Macy's, Inc.
Retail
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Macy's Herald Square photo converted to stylized illustration with Maggie, the website's guide

Resource portal supports employee goals and reduces administrative burden

Macy's, Inc.
Retail
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A smiling female Dollar General team member wearing a black polo shirt with yellow and white name tag that says Olivia standing in the beverage aisle in a Dollar General store

Recruiting campaign launches to inspire and engage both candidates and employees

Dollar General
Retail
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Macy's employee standing in the shoe department with a customer scanning a shoe for more information

Boosting sales with streamlined contest management

Macy's, Inc.
Retail
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