Case studies: Challenges solved. Results delivered.

Turning heads is nice — and can even help achieve your goals — but we’ll never give you work that isn’t backed by powerful strategy.

It’s about boosting bottom lines, gaining new efficiencies and surpassing goals. See how we solve complex business problems with design and technology. All so you can move on to the next big challenge.

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Close up of a man's hands taking a survey on a tablet.

Customer experience management system drives continuous improvement in shopper satisfaction

Macy's, Inc.
Retail
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Macy's Herald Square storefront in New York

Strategic corporate communications build value and engagement

Macy's, Inc.
Retail
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Collage of Macy's giving campaign logo with photos of volunteering associates

Effective employee giving management increases engagement

Macy's, Inc.
Retail
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Solar panels on the roof of one of Macy's stores

Effective & engaging sustainability communications

Macy's, Inc.
Retail
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Macy's employee standing in the shoe department with a customer scanning a shoe for more information

Boosting sales with streamlined contest management

Macy's, Inc.
Retail
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Collage of custom photography including locations, products and JOANN team members from different disciplines.

Strategic recruiting helps JOANN meet hiring needs

JOANN
Retail
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A JOANN team member wearing a bright green apron standing with a customer in the fabric aisle of a store, smiling.

Strengthening engagement with an authentic employer brand

JOANN
Retail
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Four Macy's employees in a conference room collaborating over indistinguishable print outs.

Becoming the employer of choice

Macy's, Inc.
Retail
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Three smiling associates having a discussion.

Learning & development programs increase employee engagement

Macy's, Inc.
Retail
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Balancing global influence & regional needs to define an effective employer brand

Balancing global influence & regional needs to define an effective employer brand

Kao
Retail
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Close up of hands, one holding a smartphone and the other pointing at the screen that is showing job search results on the Macy's Jobs website.

Custom careers & mobile recruiting at Macy’s

Macy's, Inc.
Retail
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A smiling female Dollar General team member wearing a black polo shirt with yellow and white name tag that says Olivia standing in the beverage aisle in a Dollar General store

Recruiting campaign launches to inspire and engage both candidates and employees

Dollar General
Retail
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